Joy Knowledge Base
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New customers setting up JoyConnect with EMIS
Setting up Joy for practice managers
Setting up Joy for all practice staff
New customers setting up JoyConnect with SystmOne
Setting up Joy on SystmOne for practice managers and other staff
JoyConnect FAQ
Installation (EMIS)
JoyConnect FAQs
How to use the Joy GP App
SystmOne
EMIS
How to use the Joy Case Management System
πSelf Guided Learning
π Clients
πContacting clients via the case management system β
β€ Managing and tracking client wellbeing
π§ΎLists
π¨ Using the messages feature
π Using the Joy calendar
π My tasks
π₯ Inbound Referrals
π Clinical Systems
π± Services
π¨πΏβπ€βπ¨πΏ My Organisation
Troubleshooting for Users of the Case Management System
Troubleshooting for SystmOne Users
Troubleshooting for EMIS Users
How to use the Joy Marketplace
π How do I add my service to the marketplace?
π How to manage your service listing on Joy.
π¨π½βπ€βπ¨πΌ How to use the Joy Marketplace on a day-to-day basis.
Using the Marketplace to onward refer
How to use the Marketplace as a member of the public
Data Protection and Governance
Setting up Joy with the GP clinical system
EMIS Set up
Clinical System Errors
Joy Housekeeping
Invoicing Tool
Council
Service Provider
JoyConnect Central IT Installation
Central IT Teams setting up Joy with EMIS
Central IT Team setting up Joy with SystmOne
Issues
JoyConnect
Installing JoyConnect on EMIS for Practice Managers and Digital Leads
Installing JoyConnect on EMIS for practice staff
Installing JoyConnect on SystmOne
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Secondary Care - JoyConnect Universal
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Update
Update to our knowledge base.
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New customers setting up JoyConnect with EMIS
This website is for practice managers or practice staff who are setting up Joy for the first time.
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New customers setting up JoyConnect with SystmOne
This website is for IT Teams, Practice Managers and other practice staff who are setting up Joy for the first time.
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JoyConnect FAQ
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How to use the Joy GP App
This website is for GPs and practice staff to learn how to refer your patients to community services.
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How to use the Joy Case Management System
Guidance, hints and tips for you to make the most of the Case Management System and troubleshoot issues.
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Troubleshooting for Users of the Case Management System
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How to use the Joy Marketplace
Guide to setting up and using the Joy Marketplace
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Data Protection and Governance
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JoyConnect
These guides are for practice managers and other practice staff who are upgrading the current Joy GP App to JoyConnect