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Joy Knowledge Base
JoyConnect Central IT Installation

Update
New customers setting up JoyConnect with EMIS
- Setting up Joy for practice managers
- Setting up Joy for all practice staff
New customers setting up JoyConnect with SystmOne
- Setting up Joy on SystmOne for practice managers and other staff
JoyConnect FAQ
- Installation (EMIS)
- JoyConnect FAQs
How to use the Joy GP App
- SystmOne
- EMIS
How to use the Joy Case Management System
Troubleshooting for Users of the Case Management System
- Troubleshooting for SystmOne Users
- Troubleshooting for EMIS Users
How to use the Joy Marketplace
Data Protection and Governance
Setting up Joy with the GP clinical system
- EMIS Set up
Clinical System Errors
Joy Housekeeping
Invoicing Tool
- Council
- Service Provider
JoyConnect Central IT Installation
JoyConnect
OTHER
- Client Page All
- Cases
Secondary Care - JoyConnect Universal

JoyConnect Central IT Installation

Central IT Teams setting up Joy with EMIS

Practice managers: How to configure EMIS for your upgrade to JoyConnect (~ 5 mins)
EMIS: Practice manager guide for a central IT rollout of JoyConnect (NEW CUSTOMERS)
EMIS: IT Team install guide for JoyConnect across all devices
How to activate JoyConnect on your computer - guide for GP surgery staff (3 quick steps)

Central IT Team setting up Joy with SystmOne

SystmOne Part 1: IT Team install JoyConnect across all devices
SystmOne Part 2: Practice staff guide for a central IT rollout of JoyConnect

Issues

JoyConnect is blocked by another IT service

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