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OTHER
- I can’t connect to EMIS
- I can’t connect to SystmOne
- Error 4: No patient/no entries found
- Error message 5: Unable to open patient record
- Error message 6: Unable to add data to patient records
- Error message 9: The patient record is currently opened by another user
- Error 1 - Connection error due to time expiration
- Error Message: User not found
- 1. Error Message: Access Denied
- 2. Error Message: User does not have access rights to use this function
- Error message 3: User not Found/Unknown username
- Error message 2 - Device ID has been refused connection by the SystmOne user
- How do I document an external referral in Joy?
- What if your referral hasn’t been responded to by the organisation you referred to?
Client Page All
- How do I manually create a client?
- How do I export Clients from Joy?
- How do I remove discharged patients from my client list?
- How do I assign a client to myself if I forgot to while accepting the referral?
- How to merge client profiles
- How do I add a tag to a client?
- How do I make something a ‘Key event’?
- How do I add a client ‘Contact’?
- How do I add a client ‘Note’?
- How to send notes made on Joy to a client’s clinical record
- How do I add a client ‘Action’?
- How do I upload a file to a client’s record?
- How to assign multiple staff members to one client
- How do I use the consultation templates?
- How do I create templates in Joy?
- How do I make a referral through the Joy marketplace?
- How do I search for a service on Joy marketplace?
- How can a client refer themselves to my service?
- How do I create a new service?
- How do I find the link to my listing?
- How do I update the triage status of my client?
- How do I discharge a client?
- How do I view a client’s medical record?
- How do I update the status of my client?
- How do I update patient details?
- What do the clients see?
- Managing clients on the 'My clients' page
- Claim your Joy marketplace account