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Joy Knowledge Base

How to use the Joy Marketplace

How to use the Joy Marketplace

Guide to setting up and using the Joy Marketplace

Welcome to Joy Marketplace - Add your service to the Marketplace

Welcome to Joy Marketplace - If your service is already on the Marketplace

😊 How do I add my service to the marketplace?

1. How to set up your organisation on the Joy marketplace

2. How do I add a listing to Joy? (10-15 mins)

🙌 How to manage your service listing on Joy.

Review/edit a listing on the Joy Marketplace (5 mins)

Manage your referral pathway

How to add custom questions to your referral form

How to change a listing owner

How do I edit my referral form?

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👨🏽‍🤝‍👨🏼 How to use the Joy Marketplace on a day-to-day basis.

How to find and understand your data dashboard

Add a colleague to your organisation (2mins)

How to respond to referrals via email

How to change the status of an expired referral

How to reset your password

How to make onward referrals of patients on the Joy Marketplace.

How do I search for a service on Joy marketplace?

How do I close my listing?

How to update your service access criteria on the Joy Marketplace.

How to accept an inbound referral on the Joy Marketplace

How to respond to a referral sent on the Joy Marketplace via email

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Using the Marketplace to onward refer

How to use the Joy Marketplace to onward refer

How to use the Marketplace as a member of the public

How to use the Joy Marketplace as an Individual.