Joy Knowledge Base
Go to Customer Portal
JoyConnect FAQ
Update
New customers setting up JoyConnect with EMIS
Setting up Joy for practice managers
Setting up Joy for all practice staff
New customers setting up JoyConnect with SystmOne
Setting up Joy on SystmOne for practice managers and other staff
JoyConnect FAQ
Installation (EMIS)
JoyConnect FAQs
How to use the Joy GP App
SystmOne
EMIS
How to use the Joy Case Management System
πSelf Guided Learning
π Clients
πContacting clients via the case management system β
β€ Managing and tracking client wellbeing
π§ΎLists
π¨ Using the messages feature
π Using the Joy calendar
π My tasks
π₯ Inbound Referrals
π Clinical Systems
π± Services
π¨πΏβπ€βπ¨πΏ My Organisation
Troubleshooting for Users of the Case Management System
Troubleshooting for SystmOne Users
Troubleshooting for EMIS Users
How to use the Joy Marketplace
π How do I add my service to the marketplace?
π How to manage your service listing on Joy.
π¨π½βπ€βπ¨πΌ How to use the Joy Marketplace on a day-to-day basis.
Using the Marketplace to onward refer
How to use the Marketplace as a member of the public
Data Protection and Governance
Setting up Joy with the GP clinical system
EMIS Set up
Clinical System Errors
Joy Housekeeping
Invoicing Tool
Council
Service Provider
JoyConnect Central IT Installation
Central IT Teams setting up Joy with EMIS
Central IT Team setting up Joy with SystmOne
Issues
JoyConnect
Installing JoyConnect on EMIS for Practice Managers and Digital Leads
Installing JoyConnect on EMIS for practice staff
Installing JoyConnect on SystmOne
OTHER
Client Page All
Cases
Secondary Care - JoyConnect Universal
Back to home
Joy Knowledge Base
JoyConnect FAQ
Update
New customers setting up JoyConnect with EMIS
Setting up Joy for practice managers
Setting up Joy for all practice staff
New customers setting up JoyConnect with SystmOne
Setting up Joy on SystmOne for practice managers and other staff
JoyConnect FAQ
Installation (EMIS)
JoyConnect FAQs
How to use the Joy GP App
SystmOne
EMIS
How to use the Joy Case Management System
πSelf Guided Learning
π Clients
πContacting clients via the case management system β
β€ Managing and tracking client wellbeing
π§ΎLists
π¨ Using the messages feature
π Using the Joy calendar
π My tasks
π₯ Inbound Referrals
π Clinical Systems
π± Services
π¨πΏβπ€βπ¨πΏ My Organisation
Troubleshooting for Users of the Case Management System
Troubleshooting for SystmOne Users
Troubleshooting for EMIS Users
How to use the Joy Marketplace
π How do I add my service to the marketplace?
π How to manage your service listing on Joy.
π¨π½βπ€βπ¨πΌ How to use the Joy Marketplace on a day-to-day basis.
Using the Marketplace to onward refer
How to use the Marketplace as a member of the public
Data Protection and Governance
Setting up Joy with the GP clinical system
EMIS Set up
Clinical System Errors
Joy Housekeeping
Invoicing Tool
Council
Service Provider
JoyConnect Central IT Installation
Central IT Teams setting up Joy with EMIS
Central IT Team setting up Joy with SystmOne
Issues
JoyConnect
Installing JoyConnect on EMIS for Practice Managers and Digital Leads
Installing JoyConnect on EMIS for practice staff
Installing JoyConnect on SystmOne
OTHER
Client Page All
Cases
Secondary Care - JoyConnect Universal
JoyConnect FAQ
How do I restart JoyConnect?
Installation (EMIS)
JoyConnect Set-up Guide - EMIS
JoyConnect Set-up Guide - EMIS (Practice Managers)
JoyConnect FAQs
How do I send a referral on JoyConnect?
How do I signpost a service to a patient on JoyConnect?
How can I signpost more than one service to a patient at once?
How do I find the log file for JoyConnect?
How do I find the installation log file for JoyConnect?
JoyConnect - Customise Widget Appearance (silent mode etc.)
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