Joy Knowledge Base
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JoyConnect Central IT Installation
Update
New customers setting up JoyConnect with EMIS
Setting up Joy for practice managers
Setting up Joy for all practice staff
New customers setting up JoyConnect with SystmOne
Setting up Joy on SystmOne for practice managers and other staff
JoyConnect FAQ
Installation (EMIS)
JoyConnect FAQs
How to use the Joy GP App
SystmOne
EMIS
How to use the Joy Case Management System
πSelf Guided Learning
π Clients
πContacting clients via the case management system β
β€ Managing and tracking client wellbeing
π§ΎLists
π¨ Using the messages feature
π Using the Joy calendar
π My tasks
π₯ Inbound Referrals
π Clinical Systems
π± Services
π¨πΏβπ€βπ¨πΏ My Organisation
Troubleshooting for Users of the Case Management System
Troubleshooting for SystmOne Users
Troubleshooting for EMIS Users
How to use the Joy Marketplace
π How do I add my service to the marketplace?
π How to manage your service listing on Joy.
π¨π½βπ€βπ¨πΌ How to use the Joy Marketplace on a day-to-day basis.
Using the Marketplace to onward refer
How to use the Marketplace as a member of the public
Data Protection and Governance
Setting up Joy with the GP clinical system
EMIS Set up
Clinical System Errors
Joy Housekeeping
Invoicing Tool
Council
Service Provider
JoyConnect Central IT Installation
Central IT Teams setting up Joy with EMIS
Central IT Team setting up Joy with SystmOne
Issues
JoyConnect
Installing JoyConnect on EMIS for Practice Managers and Digital Leads
Installing JoyConnect on EMIS for practice staff
Installing JoyConnect on SystmOne
OTHER
Client Page All
Cases
Secondary Care - JoyConnect Universal
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Joy Knowledge Base
JoyConnect Central IT Installation
Update
New customers setting up JoyConnect with EMIS
Setting up Joy for practice managers
Setting up Joy for all practice staff
New customers setting up JoyConnect with SystmOne
Setting up Joy on SystmOne for practice managers and other staff
JoyConnect FAQ
Installation (EMIS)
JoyConnect FAQs
How to use the Joy GP App
SystmOne
EMIS
How to use the Joy Case Management System
πSelf Guided Learning
π Clients
πContacting clients via the case management system β
β€ Managing and tracking client wellbeing
π§ΎLists
π¨ Using the messages feature
π Using the Joy calendar
π My tasks
π₯ Inbound Referrals
π Clinical Systems
π± Services
π¨πΏβπ€βπ¨πΏ My Organisation
Troubleshooting for Users of the Case Management System
Troubleshooting for SystmOne Users
Troubleshooting for EMIS Users
How to use the Joy Marketplace
π How do I add my service to the marketplace?
π How to manage your service listing on Joy.
π¨π½βπ€βπ¨πΌ How to use the Joy Marketplace on a day-to-day basis.
Using the Marketplace to onward refer
How to use the Marketplace as a member of the public
Data Protection and Governance
Setting up Joy with the GP clinical system
EMIS Set up
Clinical System Errors
Joy Housekeeping
Invoicing Tool
Council
Service Provider
JoyConnect Central IT Installation
Central IT Teams setting up Joy with EMIS
Central IT Team setting up Joy with SystmOne
Issues
JoyConnect
Installing JoyConnect on EMIS for Practice Managers and Digital Leads
Installing JoyConnect on EMIS for practice staff
Installing JoyConnect on SystmOne
OTHER
Client Page All
Cases
Secondary Care - JoyConnect Universal
JoyConnect Central IT Installation
Central IT Teams setting up Joy with EMIS
Practice managers: How to configure EMIS for your upgrade to JoyConnect (~ 5 mins)
EMIS: Practice manager guide for a central IT rollout of JoyConnect (NEW CUSTOMERS)
EMIS: IT Team install guide for JoyConnect across all devices
How to activate JoyConnect on your computer - guide for GP surgery staff (3 quick steps)
Central IT Team setting up Joy with SystmOne
SystmOne Part 1: IT Team install JoyConnect across all devices
SystmOne Part 2: Practice staff guide for a central IT rollout of JoyConnect
Issues
JoyConnect is blocked by another IT service